Client: The Labour Court
Workplace: Dunderverk AS
Year: 2016-2019
My role
I led the design and the user experience, and worked closely with the developer, case officers and lawyers.
The work included:
UX and UI design
Design and structure of the digital case system
Universal design and information architecture
Advice, and a check on the whole solution
Approach
We started with research and conversation with the client, to map the current problems, the goals and how people used the old system.
We looked at how cases and decisions were handled, and designed a new information structure for simpler navigation and faster access.
Wireframes and prototypes were made and tested in Figma, and we worked closely with the developer so the functions and the build would hold.
The solution
We delivered a usable, responsive site that combines:
Publishing and maintenance of judgments and cases in a simpler case system.
Simpler navigation and a clear structure for decisions and ongoing cases.
Clear navigation and a structure people can search.
A publishing tool staff can edit without friction.
A design that feels steady and credible, without extra decoration.
A visual expression in line with public guidelines and universal design.
Room to manage the content, and to grow later.
Result
Professionals and the public can find current cases and court decisions more easily.
The case system is better integrated, more stable, and easier to run internally.
I am glad to have made something that is strict in function, accessible, and trustworthy, in line with the role the Labour Court has.
Disciplines
UX design
UI design
Service design
Solution architecture
Design of the case system and information structure
Universal design (WCAG)
Advice and digital strategy
Prototyping (Figma)
Interaction design
User testing
Design thinking
Responsive design
Working with a developer
Visual communication